Privacy Policy

At Luminous Lens Studio, located at 123 Aurora Avenue N, Seattle, WA 98109, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. This policy applies to all information collected through our website, services, and interactions with you. Our Privacy Policy is overseen by Sarah Chen, our Data Protection Officer. You can reach Sarah at [email protected] or by calling (206) 555-1212.

1. Information We Collect

We collect various types of information, including:

• Personal Information: This includes your name, address, email address, phone number, and other contact details you provide when booking a session, contacting us, or subscribing to our newsletter.
• Payment Information: When you make a payment, we collect payment information such as credit card details or other financial information necessary to process your transaction. Please note that we use secure payment processors, and we do not store your credit card details on our servers.
• Photography Session Information: We collect information related to your photography session, such as the date, time, location, and specific requirements. We also collect the photographs taken during the session, which may include images of you, your family, or your event.
• Website Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, pages visited, and the time and date of your visit. This information is collected through cookies and other tracking technologies to improve our website and your user experience.
• Marketing Data: With your consent, we may collect information for marketing purposes, such as your preferences for receiving promotional emails and updates about our services.

2. How We Use Your Information

We use your information for various purposes, including:

• Providing Services: To schedule and conduct photography sessions, process payments, and deliver the final photographs to you.
• Communication: To respond to your inquiries, provide customer support, and send you important updates about your bookings or our services.
• Marketing: To send you promotional emails and newsletters about our services, special offers, and upcoming events. You can opt-out of receiving these communications at any time.
• Website Improvement: To analyze website usage data and improve our website's functionality, content, and user experience.
• Legal Compliance: To comply with legal obligations, such as tax reporting and responding to legal requests.
• Security: To protect our website and services from fraud, unauthorized access, and other security threats.

3. How We Share Your Information

We may share your information with:

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, email marketing, and other essential services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
• With Your Consent: We may share your information with other parties with your explicit consent.

4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online.
• Secure Servers: Our servers are housed in secure data centers with restricted access.
• Access Controls: We limit access to your personal information to authorized personnel only.
• Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Photography Session Information: We retain your photographs indefinitely unless you request their deletion. This allows us to provide you with access to your photos in the future and offer related services.
• Personal Information: We retain your personal information for as long as you are a customer and for a reasonable period thereafter to manage our business operations and comply with legal obligations.
• Marketing Data: We retain your marketing data until you unsubscribe from our mailing list.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request that we delete your personal information.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to the processing of your personal information for marketing purposes or on grounds relating to your particular situation.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected] or by calling (206) 555-1212.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files stored on your device that enable us to recognize your browser and remember certain information about your preferences. You can control cookies through your browser settings and can choose to disable them. However, disabling cookies may affect your ability to use certain features of our website.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. We will also notify you of any material changes to this policy via email.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Luminous Lens Studio
123 Aurora Avenue N
Seattle, WA 98109
Phone: (206) 555-1212
Email: [email protected]

12. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and the relevant authorities as required by applicable laws. Our notification will include information about the nature of the breach, the data affected, steps taken to mitigate the breach, and recommendations for you to protect your information.

13. California Consumer Privacy Act (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include the right to know, the right to delete, and the right to opt-out of the sale of your personal information.

To exercise your CCPA rights, please contact us at [email protected] or by calling (206) 555-1212.

14. Table of Data Processing Activities

The following table summarizes our data processing activities, including the purpose, legal basis, data categories, and retention period for each activity.